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About us

WE'RE PANDIM

We do not like wasting time, waiting for simple customer support service.

That's how Pandim was created—born out of the frustration of waiting for help.

Founded by Simon Kjellner in 2024 as a school project in Sweden called "Ung Företagsamhet, UF," Pandim's mission is to modernize customer service through the help of AI technology. Pandim's AI voice assistant is designed specifically for industries that deal with high-volume calls on a daily basis, such as barbershops, restaurants, SaaS companies, and e-commerce businesses.

We eliminate the outdated practice of waiting on the phone line for 40+ minutes for an issue that could have been resolved in 2 minutes.

What sets Pandim apart from a traditional SaaS model?

Pandim works as an agency that stays close to your business, ensuring that our AI voice assistant is set up perfectly for your needs and is continuously monitored to ensure nothing out of the ordinary happens.

We enjoy helping customers by providing a satisfactory experience when they call support, resolving their issues on the spot.

Interested to see what Pandim can do for you?

We’re on a mission to protect your business and end users so you can relax

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150

employees

+100

customers

50

supported platforms

1 million

daily active users

Leaders

MEET THE TEAM

Agnes Mickelson

CEO and Founder

Linkedin

Gustavo de Silva

VP Sales

Linkedin

Halou Wang

CTO and Founder

Linkedin

CORE TEAM

Bernie Black

Product Manager

Arlo Jenkins

Partnerships Director

Laurent DeAngelo

UX

Richard White

Sales

Danielle Marco

Automation Engineer

Artem Gurevich

C++ Developer

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